Distribution Warehouse

2727 W 11th St
Houston, TX 77008
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FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Products depicted on this web site are actual photographs of some of our customers' homes. 

We deliver a stylish, curated package of furniture so you don't have to waste your time piecing together a look.

You can make generic requests like light or dark pieces, wood or metal occasional tables or round or square dining table.  We will do our best to accommodate your request.

How will I be billed?

All invoices are created on the 1st of the month.  Deliveries and pickups that occurred during the month will be pro-rated from the date delivered or picked up.

Invoices are due upon receipt and late after the 20th of the month.  Invoices can be paid online by ACH or major credit card.

How long is the lease term?

All leases have a minimum billing of one month.  If you need it picked up earlier, we're happy to do it but your invoice will be for a full month.

Keep it as long as you want.  Your monthly rental price never goes up during your lease.

For a small fee we can refresh certain pieces or everything in your home once every 90 days.

Can I cancel my lease

You can cancel your lease at anytime. 

There is a minimum 30 day rental fee and a short term fee applies to rentals less than 90 days.

Contact customer service to schedule a pickup time, usually within 24-48 hours or up to 30 days in advance.  Your final bill will be prorated for the pickup date.

 

Can I rent individual pieces?

Yes, we will rent individual pieces however there is a $150.00 minimum monthly charge. 

Where can I ship my order?

We deliver products generally within about 250 miles of Houston, Texas. 

INFORMATION ABOUT US

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